These General Reservation Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between HOTEL LLEÓ S.L. and the user or client for the contract made through the forms that HOTEL LLEÓ S.L. makes available to you on its website www.hotel-lleo.com.
The owner of this website is HOTEL LLEÓ S.L., with CIF B62915335 and registered office at Carrer de Pelai, 22 08001 Barcelona, Spain. The email address to contact the company is info@hotel-lleo.com
The reservation through the websites of HOTEL LLEÓ S.L. will imply express acceptance by the client or user of the pages of these conditions, as well as the conditions of use established for the user’s navigation through the pages owned by HOTEL LLEÓ S.L.
These conditions will apply without prejudice to the application of the legal regulations on the matter that are applicable to each case.
1. Hiring procedure
The General Contracting Conditions regulate the distance sales relationship between HOTEL LLEÓ S.L. and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, Law 3/2014, of March 27, which modifies the text recast of the General Law for the Defense of Consumers and Users, the current regulations on the Protection of Personal Data (Regulation (EU) 2016/679), Law 7/1996, of January 15, on the Regulation of Retail Trade and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce and Directive 2009/22/EC of the European Parliament and of the Council, of April 23, 2009, relating to injunction actions regarding the protection of consumer interests.
2. Contents and information provided on the website
HOTEL LLEÓ S.L. reserves the right to make any modifications it deems appropriate, without prior notice, to the General Conditions. These modifications may be made, through their websites, in any manner admissible by law and will be mandatory during the time in which they are published on the website and until they are validly modified by subsequent ones. However, HOTEL LLEÓ S.L. reserves the right to apply, in certain cases, Specific Contract Conditions in preference to these General Conditions when it considers it appropriate, announcing them in a timely manner.
HOTEL LLEÓ S.L. makes every effort, within its means, to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, beyond the control of HOTEL LLEÓ S.L., it will be immediately corrected.
The contents of the HOTEL LLEÓ S.L. website They may, on occasion, display provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the buyer will have the right to cancel their purchase without any cost on their part.
3. Pre-booking information
HOTEL LLEÓ S.L. informs that the reservation procedure through its web pages is detailed in the corresponding section for formalizing the reservation.
Likewise, HOTEL LLEÓ S.L. informs that the user can have access to the conditions of use available on the same website.
The acceptance of the reservation with HOTEL LLEÓ S.L. through its website, implies that:
- The user or client expressly declares to know, understand and accept these conditions of use and the General Conditions.
- Likewise, the user declares to be of legal age (users under 16 years of age cannot contract) and to have the legal and legal capacity necessary to access the websites of HOTEL LLEÓ S.L. and contracting through them.
- The user is responsible for treating confidentially and responsibly the identity and password obtained when registering as a client, and may not transfer them to another.
- Once the reservation has been made, the user will see the confirmation of their reservation on the screen, and can print it as proof of the reservation made.
- The reservation confirmation and the reservation receipt (printout made by the user) will not be valid as an invoice.
- The user assumes all the obligations set forth herein.
4. Reserve operation
In compliance with current regulations and especially Law 34/2002 on information society services and electronic commerce, HOTEL LLEÓ S.L. offers in the corresponding section for formalizing the reservation, information about all possible reservations, their characteristics and their prices. However, HOTEL LLEÓ S.L. reserves the right to withdraw, replace or change the offers offered to its clients through its website, by simply changing their content. In this way, the products and/or services offered at all times by the HOTEL LLEÓ S.L. website. They will be governed by the General Conditions in force in each case. Likewise, the company will have the right to stop offering, without prior notice and at any time, access to the aforementioned products and/or services.
5. Reservation offer and price reference
Price indication.
Each possible reservation offered will have its price indicated and whether it includes VAT or any other tax that, if applicable, is applicable. The prices indicated on the screen will be those in force at all times except for typographical errors. When the price is different for the reason stated above, HOTEL LLEÓ S.L. will inform the client, via e-mail, before proceeding to collect the reservation.
6. Availability
The availability of the offers offered by HOTEL LLEÓ S.L. through its website may vary depending on customer demand. Although HOTEL LLEÓ S.L. updates the database periodically, the reservation requested by the client could be complete at that time. In such case, HOTEL LLEÓ S.L. will send an e-mail to the client informing them of the impossibility of availability of the offer.
7. Payment Methods
HOTEL LLEÓ S.L. requests in reservations through its website the details of a credit card, the reservation holder, to guarantee its effectiveness. The property reserves the right to check the validity of the credit card prior to the guest’s arrival. The invoice corresponding to the reservation will be settled at any time from the reservation until the client’s arrival at the hotel, depending on the chosen rate. It will be settled in cash, by credit card or with any other payment method accepted by the establishment.
8. Reservation cancellation
There are several types of rates, and each of them has its cancellation conditions, which the user must consult before making the reservation. If you make the reservation, it is understood that you accept the cancellation conditions stated.
9. Withdrawal
According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, supplies of services or goods made in accordance with specifications of the consumer or clearly personalized, or that, due to their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.
For any incident related to the reservation, you can contact HOTEL LLEÓ S.L., at:
Carrer de Pelai, 22 08001 Barcelona, Spain
Tel.: 0034 933181312 – e-mail info@hotel-lleo.com
10. Applicable law and competent jurisdiction
Sales made through the website www.hotel-lleo.com are subject to Spanish legislation. In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts or tribunals that, where appropriate, will hear the matter will be those of the place of fulfillment of the obligation, or the domicile of the purchasing party.
